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Thinkuknow for Parents and Carers

Advice for parents and carers about keeping children safe online

UK Safer Internet Centre Advice for Parents and carers

Parents and carers play a key role in supporting children to learn about how to stay safe online, and they are one of the first people children turn to if things go wrong. We know it can be difficult to stay on top of the wide range of sites and devices that young people use, so we hope that this site helps.

Vodafone Digital Parenting

The technology timeline for kids and teens is far from straightforward. Not every seven year old / 10 year old / 15 year old uses the same technologies – it depends on things like how mature they are, what their parents’ views are and what devices they have access to at home, at school and at their friends’ houses.
With this in mind, we decided not to divide all the contents of Digital Parenting by age group. But we do understand that it can be helpful to have specific advice by age, so we’ve pulled together some key action points to help your son or daughter enjoy their digital world and stay safer at various ages.

We’ve started with an ‘essentials’ checklist for parents of children of any age, which highlights the actions you should take for your whole family. Then we have suggestions for parents with children of different ages.

These are by no means definitive lists (the tech world moves far too quickly to be able to promise that!) but they’re a good starting point. We hope you find them useful.

Vodaphone Parents Magazine

You can view the superb Vodafone Digital Parenting site here. You can also download a copy of the magazine. 

O2 Digital Family

Today, kids and teenagers tend to know more about mobiles, the internet and social media than adults. Texting, tweeting and downloading are a part of their everyday life. To help them enjoy it safely, we all need to be as clued up as they are.

That's why we've written this guide. We want to help adults know the basics about keeping themselves and their children safe in the digital world so that everyone can make the most of all the great stuff online.

CEOP You Tube Channel

CEOP’s YouTube page has lots of useful guides including how to report a post to Facebook, a video to YouTube and a web site to the Internet Watch Foundation.

Facebook Family Safety Centre

We believe safety is a conversation and a shared responsibility among all of us. That's why we provide the information, tools and resources you'll find here.

Childnet Parental Controls

Parental controls are designed to help protect children from inappropriate content they may come across online. These controls can be used to limit access to only age appropriate content, to set usage times and to monitor activity.

There are four main places you can find parental controls, and it can help to set up a combination of these:

Internet provider: you can set up filters to help block access to inappropriate content on any device that connects to your home wifi
Mobile operator: filters are often automatically set up on mobile contracts, but you can double-check with your provider
Devices: many devices have parental control settings, for example, to help restrict spending in apps or disable location functions
Online services: sites like BBC iPlayer and YouTube have parental control settings to help restrict access to inappropriate content

Useful site with lots of information about (e)Safeguarding Depending on the age of your children here are some simple things you Cando on this site. You’ll also find interactive video checklists and links to expert advice in the age guide pages

Parental Controls On

A comprehensive site that details how to set up parental controls on EVERY device!

K9 Webprotection

K9 Web Protection is a free Internet filter and parental control software for your home Windows or Mac computer. K9 puts YOU in control of the Internet so you can protect your kids.

Microsoft Family Safety

Family Safety helps you set limits on your child's PC time, as well as the websites, applications and games they can use (and when they can use them). 

Norton Online Family

The free Norton Online Family offers almost everything you could want in a multi-computer parental control system. Stepping up to the paid Premier edition adds long-term information about computer usage, regular e-mail summaries, and monitoring of videos watched


The NCA's CEOP Command (formerly the Child Exploitation and Online Protection Centre) works with child protection partners across the UK and overseas to identify the main threats to children and coordinates activity against these threats to bring offenders to account. We protect children from harm online and offline, directly through NCA led operations and in partnership with local and international agencies.

Common Sense Media

Common Sense is dedicated to helping kids thrive in a world of media and technology. We empower parents, teachers, and policymakers by providing unbiased information, trusted advice, and innovative tools to help them harness the power of media and technology as a positive force in all kids’ lives.

Media and technology are at the very center of all our lives today -- especially our children’s. Kids today spend over 60 hours of screen time every week. The media content they consume and create has a profound impact on their social, emotional, cognitive, and physical development. Learning how to use media and technology wisely is an essential skill for life and learning in the 21st century. But parents, teachers, and policymakers struggle to keep up with the rapidly changing digital world in which our children live and learn. Now more than ever, they need a trusted guide to help them navigate a world where change is the only constant. 

This site is particularly useful for finding out about games, apps and films that your child may want to watch or play. Search for a game and you will see a comprehensive description of what the game involves, who it is suitable for and any inappropriate content it may contain.

Set up safe checklist

This simple checklist helps parents to set up laptops and tablets safely for their children.

Smart Talk- Draw up your tech ground rules with your children

Site down with your child and use this brilliant site to draw up a set up rules for safe and sensible internet use on all your devices. 

How to Protect Your Children on Their Smartphone

A great resource fromTigerMobile

For many parents, the convenience of knowing where their kids are at all times is more than enough to warrant the price of a smart phone. In fact, a solid 90% of children under the age of 16 in the UK have a mobile. But as with anything else, smart phones come with both their pros and their cons, and when you’re talking about kids, the issue gets even trickier.

This resource will explain how to keep your kids safe